About our services
GOFREEDLY PRIVATE COMPANY (GOFREEDLY PC) operates the Internet Booking Platform www.gofreedly.com. The Service is designed to provide clients with access to information, relating to available offers by activities and leisure providers (which may hereafter be referred to collectively as Supplier(s)”) GOFREEDLY PC acts as an intermediary between the suppliers and the customers. GOFREEDLY PC is not a contracting party between the Supplier and the customers.
The supplier offers his services under his own brand/company name or if providing services as an individual, his name. Suppliers promote their services on the GOFREEDLY PC booking platform.
The supplier may register on GOFREEDLY PC Booking Platform and upload a service/services to GOFREEDLY PC administration for review. GOFREEDLY PC will check the eligibility of the service/s and the supplier. GOFREEDLY PC administrators may communicate with the supplier for verification purposes and further explanations regarding information posted on the listing. GOFREEDLY PC facilitators may suggest improvements in the content of the listing. GOFREEDLY PC will only approve listings that exhibit high quality in the actual content as well as in their description. We are interested in activities that add real value to someone's travel experience and offer a unique perspective that enriches travel. In the case of a positive decision, the service will be approved and its status will be switched to “online”, and the supplier can start receiving bookings.
Registration process/maintenance of account/confidentiality
You as a supplier are responsible for maintaining the confidentiality of your password and account, and you are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify GOFREEDLY PC of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session when accessing the Service. GOFREEDLY PC will not be liable for any loss or damage arising from your failure to comply with this Section.
Suppliers alone are responsible for the activities that they list and provide. GOFREEDLY PC merely provides the Services and is not itself an operator or provider of tours, activities, or other Host Services.
If you are an activity or event supplier, you are responsible for acquiring all equipment, including supplies, vehicles, venues and other materials necessary to host your activity or experience. It is your sole responsibility to ensure that the equipment used in your activity or experience is in good working order and conforms to all laws about safety, equipment, inspection, and operational capability. Also, you are responsible 1. for complying with all laws, rules, and regulations that may apply to your activity or experience(s), 2. for obtaining any required licenses, permits, or registrations before providing your activity or experience. 3. for having full insurance coverage. Your activity or event service must be provided as it is described exactly in your listing and you may not allow any third party to provide the service on your behalf.
GOFREEDLY PC reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that GOFREEDLY PC shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
General Practices Regarding Use of Service and Storage of Data
You acknowledge that GOFREEDLY PC may establish general practices and limits concerning the use of the Service, including without limitation the maximum time that data or other content will be retained by the Service and the maximum storage space that will be allotted on GOFREEDLY PC’s servers on your behalf. You agree that GOFREEDLY PC has no responsibility or liability for the deletion or failure to store any data or other content maintained or transmitted by the Service. You acknowledge that GOFREEDLY PC reserves the right to terminate accounts that are inactive for an extended period of a minimum of one year. You further acknowledge that GOFREEDLY PC reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.
Responsibility for content
The supplier is self-responsible for content submitted through his account. GOFREEDLY PC treats such content as external content and excludes liability.
If GOFREEDLY PC is notified about or detects content that does not comply with these Booking Terms and/or the Term of Services of gofreedly pc, GOFREEDLY PC may partially or fully delete this content.
If abusive threatening, obscene, pornographic, violent, or unlawful content is uploaded from a registered supplier, GOFREEDLY PC is entitled to block access to or delete his account.
The supplier may only upload content and data for which he owns the corresponding copyrights. Such information must not abuse the privacy rights of visitors, third parties, etc., and needs to comply with the applicable competition laws and other legal requirements.
In particular, You agree to not use the Service to:
- Post or otherwise transmit any content that poses or creates a privacy or security risk to any person and infringes any intellectual property or other proprietary rights of any party.
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Solicit personal information from anyone under the age of 18.
- Harvest or collect email addresses or other contact information of other users from the Service or the Platform by electronic or other means to send unsolicited emails or other unsolicited communications.
- Advertise or offer to sell or buy any goods or services for any business purpose that is not explicitly authorized.
- Violate any applicable local, state, national or international law, or any regulations having the force of law.
- Further or promote any criminal activity or enterprise or provide instructional information about illegal activities.
- Obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Service.
Liability of the Host
The supplier is liable about the customer according to the applicable law.
The supplier is liable for the correct description and execution of his services.
The supplier sets GOFREEDLY PC free of any claims, damages or costs (including punitive damages, compensations or other claims), etc, arising from his or his co-workers’ actions or omissions and will support GOFREEDLY PC in defending any related claims, in particular, but not exclusively, about claims of all sort from customers and participants, their relatives, claims of third parties due to a violation of their rights, individual rights, intellectual property rights, unfair competition, copyright, etc. The supplier shall be liable for legal defense costs such as legal, judicial, and expert' fees.
Liability of GOFREEDLY PC
GOFREEDLY PC is liable according to the applicable law. The liability for auxiliary persons is excluded. The liability for personal actions is only given in the case of intent or gross negligence on the part of GOFREEDLY PC. The liability for slight negligence is excluded. This provision also applies to non-contractual liability.
The liability for computer viruses, spyware programs, and other damages caused by computer programs is excluded.
The contract between the customer & the supplier
GOFREEDLY PC is under no legal title a party in the contract between supplier and customer.
Neither customer nor supplier may derive from their contract, rights, or obligations concerning GOFREEDLY PC. GOFREEDLY PC is neither liable for the conduct of the customer or third party, nor the behavior of the supplier. Covid-19 safety precautions and other safety requirements are solely the responsibility of the tour or activity operator to enforce according to national requirements and the law. GOFREEDLY PC cannot guarantee their accuracy and efficiency in enforcement.
We do not act as the organizer or the seller of any kind of activities and tours uploaded by Hosts on our platform.
If you select and purchase a Supplier's tour or activity on the GOFREEDLY PC platform, you conclude a contract with the supplier. When concluding the contract, we act only as the commercial agent of the supplier. We accept the contract offer in the name and on behalf of the supplier once you receive a booking confirmation issued in the name and on behalf of the supplier.
The contract between you and the respective supplier is not set out in a separate contract text. The content of the contract results from the ordered service.
Your use of the service is at your sole risk. The service is provided on an “as is” and on an “as available” basis. GOFREEDLY PC expressly disclaims all warranties of any kind, whether express, implied, or statutory.
GOFREEDLY PC makes no warranty that (1) the service will meet your requirements, (2) the service will be uninterrupted, timely, secure, or error-free, (3) the results that may be obtained from the use of the service will be accurate or reliable, or (4) the quality of any products, services, information, or other services purchased or obtained by you through the service will meet your expectations.
User Fee Terms
Commission payment to GOFREEDLY PC
GOFREEDLY PC requires a commission for handling the booking and payment process. The standard commission for Hosts is 19% (nineteen percent). There may be variations in this standard rate negotiated with some of the suppliers.
The commission and money transfer costs will be drawn from the amount paid to GOFREEDLY PC by the customer upon the booking of a specific service. If no payment is credited to GOFREEDLY PC (e.g. revocation of credit card payment), there will be no commission credited to GOFREEDLY PC.
Payments and Billing
Suppliers instruct GOFREEDLY PC as their commercial agent to collect payments from Customers in the name and on behalf of the supplier of services. Supplier agrees that receipt of payment for the sum due from a Customer by GOFREEDLY PC shall extinguish Customer's payment obligation to Supplier. Suppliers agree that payment made by a client through the GOFREEDLY PC Booking Platform shall be considered the same as a payment made directly to the supplier of services, and the Supplier will provide Services to Customers in the agreed-upon manner as if the supplier had received the Clients’ funds directly. GOFREEDLY PC uses MANGOPAY as its Payment Service Provider to process payments from Customers.
GOFREEDLY PC will create a payout order in about 7 days after the completion of the service, or more if thus instructed by the supplier. Before the first payment to the supplier is initiated, the payment provider will require appropriate documentation for the KYC verification process. Thereafter no such documentation will be necessary unless there is a change in the business status of the supplier. Suppliers are responsible for paying VAT or income tax in their country of residence on all earnings made through GOFREEDLY PC booking Platform according to law
The amount transferred by GOFREEDLY PC to the supplier reflects the sum of the net prices of all completed bookings. Some banks add fees for receiving international payments. These fees are solely at the supplier's expense.
The supplier is responsible for the correct accounting to authorities.
GOFREEDLY PC is acting as an Intermediary
As part of the intermediation service, GOFREEDLY PC handles customer payments on suppliers' behalf as a Merchant of Record.
GOFREEDLY PC provides suppliers with an invoice indicating the tours & activities corresponding to the commission fee withheld. There is a direct connection between money paid by the customer (Retail Price) and the service provided by the supplier - the customer contract and the service provision are directly between the supplier and the customer.
Contractually, suppliers render their services directly to the customer and therefore suppliers are responsible for providing a customer invoice where requested, reflecting retail prices minus the commission to GOFREEDLY PC
Intellectual Property Rights
The Service may provide, or third parties may provide, links or other access to other sites and resources on the Internet. GOFREEDLY PC has no control over such sites and resources, and GOFREEDLY PC is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that GOFREEDLY PC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any offers, content, events, goods or services available on or through any such site or resource. Any dealings you have with third parties (including GOFREEDLY PC suppliers) found while using the Service are between you and the third party, and you agree that GOFREEDLY PC is not liable for any loss or claim that you may have against any such third party.
You agree that you are solely responsible for your interactions with any other users or GOFREEDLY PC suppliers in connection with the Service, and GOFREEDLY PC will have no liability or responsibility with respect thereto. GOFREEDLY PC reserves the right but has no obligation, to become involved in any way with disputes between you and any other users of the Service.
Last updated on 21.01.2024 (Previous updates 10.05.2023)